Privacy Policy

1. Introduction

FiGGYZ Limited ("FiGGYZ," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit Figgyz.com, place orders, or join our community.

Who we are:
FiggyPix, Inc. is the controller of your personal data. We are registered in Guernsey and operate www.figgyz.com.

Contact us:
FiggyPix, Inc.
1111B S Governors Ave STE 20842
Dover, DE, 19904, US

If you have questions about this notice, please contact us via our ticketing system.

2. Information We Collect

We may collect and process the following types of data when you use our website, place an order, or sign up for our newsletter:

  • Information you provide: Full name, email address, shipping/billing address, phone number, date of birth, gender (if provided)
  • Automatic data: IP address, device type, browser type, pages viewed, URL clicks, and browsing activity (via cookies and similar technologies)
  • Transaction data: Purchase history, order details, and payment confirmations

Some of this information is provided directly by you, and some is collected automatically via cookies or analytics.

3. How We Use Your Information

Purpose Data Used Legal Basis
Send marketing emails Name, email address Consent
Process and deliver orders Name, address, phone, email, purchase info Contract
Create and manage your account Name, email, date of birth Contract
Improve website experience Browsing data, device info Legitimate interest
Analyse customer activity Aggregated/pseudonymised data Legitimate interest
Comply with legal obligations Purchase data, address Legal obligation

You can withdraw consent for marketing at any time by clicking "unsubscribe" or changing your preferences.

4. Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Understand how visitors use our website
  • Serve relevant content and promotions
  • Improve performance and functionality

You will be asked to consent to non-essential cookies via our Cookie Banner. You can also adjust cookie settings in your browser. For more information, see our Cookie Policy.

5. Sharing Your Information

We never sell your personal data. We only share it with trusted third-party partners who help us run our business, such as:

  • Payment providers to process transactions (we do not store card details)
  • Delivery partners to fulfil orders
  • Email providers to send essential notifications
  • Marketing and hosting services operating under our instruction
  • Companies within the FiGGYZ group (if applicable)
  • Authorities or legal partners for fraud prevention or regulatory compliance

If we sell or restructure our business, your data may be transferred to a new owner under the same protection terms.

We may also share anonymised or aggregated data that cannot identify you, for analytics or performance improvement.

6. Legal Bases (EU / UK GDPR)

We process your personal data under these lawful bases:

  • Contract – to fulfil a purchase contract with you
  • Legitimate interests – operational analytics, fraud prevention, and customer-service improvements
  • Consent – email marketing (withdraw any time)
  • Legal obligation – accounting and tax record-keeping

7. Where Your Data is Stored

We store your data in the UK or in secure locations outside the UK, such as the United States. Where data is transferred internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

8. Data Retention

We retain your personal data:

  • While you hold an account with us
  • For as long as needed to fulfil your orders
  • For legal, financial, and fraud-prevention purposes (e.g. 7 years for VAT records)

After that, we delete or anonymise the data securely.

9. How We Protect Your Data

We use encryption, firewalls, access controls, and secure servers to protect your personal data. Only trained staff and trusted service providers are permitted to process your data, under strict confidentiality terms.

If we detect a data breach, we will follow legal procedures and notify you where required. However, no method of transmission over the Internet is 100% secure.

10. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data (in certain circumstances)
  • Restrict or object to certain types of processing
  • Request transfer of your data to another service (portability)
  • Withdraw consent (e.g. for marketing)
  • Lodge a complaint with the UK Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us via our ticketing system. We may ask for proof of identity.

You may also opt out of personalised ads via the Network Advertising Initiative opt-out page.

11. California Privacy Rights (CCPA)

If you are a California resident, you may request details about the categories of personal information we've collected and request deletion of your data as described above. We do not sell or share personal information for cross-context behavioural advertising.

12. Children's Privacy

We do not knowingly collect data from children under the age of 13. If we learn that we have done so, we will delete the data promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted here and the "Last updated" date will be revised. Significant changes may be announced on the website or via email.

14. Contact Us

Questions or concerns about your privacy? Email us via our ticketing system or write to:
Data Protection Officer
FiggyPix, Inc.
1111B S Governors Ave STE 20842
Dover, DE, 19904, US

Last updated: 28 May 2025