1. Welcome to Figgyz!
Thank you for visiting Figgyz.com ("we," "our," "us"). Figgyz Limited maintains this website to provide information, facilitate communication, and enable product ordering. By using this site, you agree to abide by these Terms of Use. If you do not agree, please do not use the site. We may revise these terms at any time without notice, and your continued use constitutes acceptance of any changes.
Registered Address:
FiggyPix, Inc.
1111B S Governors Ave STE 20842
Dover DE 19904, US
2. Who Can Use This Site
- This site is not intended for use by children under the age of 13.
- Users under 18 must have parental or guardian consent to make purchases or create accounts.
- You agree to provide accurate information when you create an account or place an order.
3. Products & Orders
- All items are limited-run collectibles and subject to availability. We do our best to keep stock levels current, but mistakes can happen.
- Figgyz Limited does not guarantee the future availability of any product, edition, or variant. Once sold out, products may not return or may return in altered packaging, configuration, or edition tier.
- All pre-order dates are estimates and subject to change.
- Pre-orders are charged at the time of order placement. You acknowledge this when placing your order.
- Prices are estimated based on geolocation and finalized at checkout. We reserve the right to correct pricing errors and are not obliged to honour incorrect prices.
- Taxes and duties will be calculated based on your shipping address.
- We reserve the right to refuse or cancel any order at our discretion, including but not limited to pricing errors, suspected fraud, or supply issues.
4. Payment
We accept all major credit cards, PayPal, Apple Pay, and Google Pay (payment options may change by location). Your payment information is processed securely; we never store full card details on our servers.
5. Shipping
- Shipping costs and delivery times are shown at checkout.
- Deliveries require a signature and ID unless otherwise requested. Figgyz is not responsible for lost or damaged items if signature is waived.
- Customers are responsible for ensuring that all shipping and contact details provided at checkout are accurate. Figgyz Limited will not be liable for lost shipments or delays due to incorrect or incomplete address information.
- Customs fees, import duties, and related charges are the buyer's responsibility.
- Once an order is dispatched, the shipping carrier is responsible for on-time delivery.
6. Returns & Exchanges
Change of Mind Returns:
- Figgyz products are in high demand, so we ship swiftly.
- If your order hasn’t shipped, you’re eligible for an order cancellation and full refund. Please reach out to us through the ticketing system and include your order number.
- Once your order ships, all sales are final (no refunds, returns, or exchanges).
Damaged/Defective Items:
- Must be reported within 7 days.
- Photos/videos must be provided to support the claim.
- All claims must be submitted through our official support ticket system. We cannot accept return inquiries through social media or unofficial channels.
- Damage from third-party sellers must be resolved with the original vendor.
- Figgyz may replace the full item or send replacement parts at our discretion.
- If a refund is issued, it will not exceed the original item price (excluding shipping).
- Customers must destroy the damaged item and provide video evidence if refund/replacement is granted.
- Outer packaging is not considered part of the product and will not be replaced.
To start a return, email support@figgyz.com with your order number.
7. Intellectual Property & Use Restrictions
All content on this site—including text, graphics, logos, and images—is protected by UK copyright and trademark laws. You may download one copy of the material for personal, non-commercial home use only, provided you:
- Do not delete or alter copyright, trademark, or proprietary notices
- Do not modify materials
- Do not use materials in a way that implies endorsement by Figgyz Limited
Any other reproduction or use is prohibited without written permission from Figgyz Limited.
8. User Conduct
You agree not to use this site or its services to:
- Post or transmit unlawful, abusive, defamatory, obscene, or hateful content
- Harass, stalk, or harm others, including minors
- Upload malicious files (e.g., viruses, worms)
- Infringe on intellectual property rights
- Run surveys, contests, pyramid schemes, or spam
- Falsify attributions or impersonate identities
- Collect personal information from others
- Violate local, national, or international laws
Figgyz reserves the right to monitor user activity and remove content or terminate accounts at its sole discretion.
9. Accounts & Security
You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized use must be reported immediately. Figgyz Limited is not liable for any loss arising from misuse of your account.
10. Digital Content & Downloads
- All downloadable materials and digital unlocks (e.g., QR rewards, FiGGYZ Verse) are non-refundable, non-transferable, and provided "as is."
- You download materials at your own risk. We are not liable for damage or loss caused to your system.
- Do not use downloaded materials for commercial use or edit them in any way.
11. Promotional Codes & Discounts
Discount codes may not be combined unless stated. We reserve the right to cancel or amend promotions at any time.
12. Marketing Communications
By submitting your email during checkout or account creation, you agree to receive service updates. You may opt into marketing messages, which can be unsubscribed from at any time.
13. Privacy
Your privacy is important to us. Please read our Privacy Policy to learn how we collect, use, and protect your information.
14. Third-Party Content & Links
- We are not responsible for the content, availability, or practices of third-party sites linked from this site.
- Some site content may include affiliate links or influencer codes. These do not affect the final price you pay but may result in commissions paid to creators.
15. International Use
You agree to comply with all local laws and export regulations applicable to your jurisdiction.
16. Business Inquiries
- For distribution or reseller inquiries, please contact: wholesale@figgyz.com
- We do not accept unsolicited creative ideas, designs, or stories to avoid legal conflicts. Please do not send such materials.
17. Force Majeure
Figgyz Limited shall not be held liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, labour disputes, natural disasters, supply chain disruptions, transportation issues, or governmental restrictions.
18. Limitation of Liability
This site is provided "as is" without warranties of any kind. We're not liable for any indirect or incidental damages arising from your use of the site or the products you purchase, except where prohibited by law. Our total liability will never exceed the amount you paid us for the order in question.
19. Governing Law
These Terms are governed by UK law and all disputes will be resolved in UK courts. In the event of any discrepancy between translated versions and the original English version of these Terms, the English version shall prevail.
20. Changes to These Terms
We may update these Terms at any time. The "Last updated" date will change, and the new Terms will apply to all orders placed after that date. These terms represent the full agreement between you and Figgyz Limited and may only be amended in writing, signed by both parties.
21. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
22. Contact Us
Questions? We're happy to help. Email support@figgyz.com or write to:
FiggyPix, Inc.
1111B S Governors Ave STE 20842
Dover DE 19904, US
© 2025 Figgyz Limited. All Rights Reserved. The FiGGYZ logo is a trademark of Figgyz Limited.
Joy With Every Piece.